And it's so sad to see it there in the corner not working each day. And I really want to since the machine has not been working for 1 year.

If I take all my savings I can afford those $4800, even thought I think that it is expensive as. And also when I compare the look of my NPC card with the NPC card I got from DMG then my card doesn't as good so that also makes me afraid that they can't repair it. There might be other reasons too that make the board not work even if they replace all the components, like the copper layers in the middle since it's a 4 layer PCB board. However, today I spoke with a guy that repair electronics and he explained that it's not that simple. When I accepted the card I was thinking 'Of course they can fix the old card, if they replace all the components then it will work'. And if they can't fix my old NPC card the total price is $11500. If I want to keep it the total price is $4800 if they can fix my old card.

They have sent me the new NPC card so I have it now. I wonder why none of the swedish machine sellers I called (that have used deckels for sale) knew that I could contact DMG!?!?ĭMG told me that they could send me a NPC card to see if it is the error and then decide if I want to return it or not. I mailed DMG and suprisingly they gave me the telephone number to a Swedish DMG office and they repair deckels. So I mailed deckeldoctor and he told me to ask DMGAmerica. I have been calling a lot of swedish machine sellers and none of them had any idea who could help me here in sweden. And what if I payed $4500 and it wasn't the NPC 01 board that was the error? This money was a lot more than I could afford so since a year ago I have been trying to find a cheaper NPC 01 board with no success. They told me that they could send me a replacement board for $4500 if they could fix my old NPC 01 card.

I was told by fps-service that it was the NPC 01 module that was the problem. However, 6 month later the machine died (1 year ago). Well, he simly asked how much money I have, and I got it for that price. The machine was not very cheap (over $20000) even thought the seller reduced the price a lot as a sponsoring since I don't make any money on my non commercial business which is to design tools to help people with a disabilty.

Deckel dialog 11 manual english